Privacy Policy
This privacy policy describes how Espaço Studio Gestão collects, uses, and protects your personal information when you use our site and services. We are committed to protecting your privacy and handling your data responsibly and in compliance with applicable data protection laws, including the Brazilian General Data Protection Law (LGPD) and principles aligned with the General Data Protection Regulation (GDPR).
Information We Collect
We collect various types of information to provide our real estate management and studio rental services. This may include:
- Personal identification information: Your name, date of birth, nationality, and identification document details.
- Contact information: Your address, email address, and telephone number.
- Financial information: Bank account details, income information, and payment history relevant to rent collection and property management.
- Property information: Details about the properties we manage or list, including addresses, features, and ownership details.
- Usage data: Information about how you use our site, such as IP address, browser type, pages viewed, and the duration of your visit. This may be collected through cookies and similar technologies.
- Information provided during tenant screening and application processes: Employment details, rental history, references, and background check information.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services, including property listing, tenant screening, lease management, rent collection, and maintenance coordination.
- To fulfill our contractual obligations to property owners and tenants.
- To communicate with you regarding properties, services, agreements, and updates.
- To process payments and financial transactions related to rent and service fees.
- To perform tenant screening and evaluate rental applications.
- To comply with legal obligations, such as tax requirements and regulatory reporting.
- To improve our site and services, understand user behavior, and personalize your experience.
- To detect, prevent, and address technical issues or fraudulent activity.
- For marketing purposes, such as sending updates or promotional materials about our services, but only where permitted by law or with your consent.
Legal Basis for Processing
We process your personal information based on several legal grounds, including:
- The necessity of processing for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., managing your property, processing a rental application).
- The necessity of processing for compliance with a legal obligation to which we are subject (e.g., tax laws, real estate regulations).
- The necessity of processing for the purposes of our legitimate interests or those of a third party (e.g., preventing fraud, improving services, managing our business operations), provided that these interests are not overridden by your interests or fundamental rights and freedoms.
- Your consent, where required by applicable law (e.g., for certain marketing activities or processing of sensitive data).
How We Share Your Information
We may share your personal information with third parties in the following circumstances:
- With service providers who perform services on our behalf, such as property maintenance contractors, background check providers, payment processors, and IT service providers. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
- With property owners and prospective tenants as necessary for the rental and property management process.
- With legal and regulatory authorities if required by law or to protect our rights or the safety of others.
- In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the new entity.
- With other parties with your explicit consent.
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose of processing.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: Where we process your data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We may require verification of your identity before responding to your request.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If we transfer your data outside of Brazil, we will take steps to ensure that your privacy rights are protected through appropriate safeguards, such as standard contractual clauses approved by relevant authorities, where required by law.
Changes to This Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
Contacting Us
If you have any questions about this privacy policy or our data practices, please contact us at our physical address:
Espaço Studio Gestão
1500 Rua Augusta
Floor 5, Suite 501
São Paulo, São Paulo
01304-001
Brazil
